Contact Us

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12-17 Upper Bridge St
Canterbury, CT1 2NF

01227 784529

Personalised Treasured Location Prints. Highly bespoke luxury prints for any occasion. Beautiful personalised gifts to be treasured.

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FAQs


Can you do any location in the world?

 

Yes.... Anywhere. Anywhere at all. 


Can I see a proof?

 

Yes, you can. Upon completion of purchase you can request a proof of your design. A proof will be emailed to you. Once we have confirmation that you are happy with the design we will go to final print.


How is it posted?

The unframed prints are carefully packaged flat to keep their integrity and cardboard stiffeners are included to keep them safe. 

The framed prints are securely packaged and double wrapped in bubble wrap and cardboard. 


How long does it take to be delivered?

The unframed prints are posted out first class with Royal Mail. The arrival time from ordering is 1 to 3 working days.

The framed prints are sent using a Royal Mail signed for service and are trackable. The arrival time from ordering is 1-3 days.


Can I include a gift note?

 

Yes. Please write the gift note text in the message box attached to the print order. We always make sure that the personalised gift note is sent attached to your bespoke print


Can I have more then 1 location?

If you would like more then one location on your personalised print; please fill in any relevant extra information in the message box attached to the order.

 


What colour will go well in my living room?

 

If you are unsure about the colour choice, get in touch and we will pop a free colour chart in the post to you.


What do I do if there is a mistake on my design?

 

If, on receiving your order you notice any mistakes or design errors, please get in touch and we will send out a corrected print immediately.